January 26, 2009

CALL CENTER JOBS IN INDIA - WIPRO BPO SOLUTIONS - PUNE

Call center Entry Level Jobs in India - Call Center Job vacancies in India

About Company :
We are the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. We provide comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. In the Indian market, we are a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, we provide IT solutions and services for global corporations. We also have a profitable presence in the niche market segments of consumer products and lighting. Our ADSs are listed on the New York Stock Exchange, and our equity shares are listed in India on the Bombay Stock Exchange, and the National Stock Exchange.

Experience: 0 - 5 Years

Location: Pune

Job Description :

Verifying Trouble Tickets
Excellent Problem Solving skills
Ability to prioritize and perform multiple tasks
Ensure proper escalation procedures are followed
Analyze trouble tickets and verify inconsistencies
Ensure Service Quality and Excellence
Interact with customers & provide quick and effective resolution

Desired :
Computer literate Graduates with a good command over grammatically correct spoken / written English.
BE / BTEch / Tech Diploma holders not eligible
Flexibility to work in shifts.
Confident and self motivating attitude.
High levels of enthusiasm.
Ability to work as part of a team.
Positive attitude and value based outlook.
Patience and adaptability.
Proactive approach and an ability to take initiative and work in a fast paced environment.

Company Name: Wipro BPO Solutions Ltd

Address:
Wipro BPO Solutions Ltd
FC ANNEX, 1215, Shivaji Nagar
Fergusson College road
Lane opp FC College, Next to Tata Motors Finance
Pune,Maharashtra,INDIA 01

Telephone
: 020-66204535

Website:
http://www.careers.wipro.com/bpo

Apply : If you have registered your CV with Naukri.com CLICK HERE to apply

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